Our company principles are a binding framework for all employees – irrespective of position and function.
They are of equal importance and form the umbrella for our basic aims and strategies. They serve as a benchmark and guideline for our day-to-day work.
Full and open commitment to the following company principles and guidelines is the foundation of our international company culture.
Annotation:
The text at issue is based on the company principles of 1994 drawn up together and approved by all. This is an updated version and revision.
Our Mission
Our Mission is the worldwide fight against diseases and contaminations before they emerge.
For the benefit and advantage of our customers, employees and owners, we offer innovative technologies, products and services, in the selected sectors of hygiene and special preservation.
General Statement
We manufacture our products in accordance with advanced, safe and environmentally friendly processes, maintaining high standards of quality and in so doing accept our social responsibility.
We comply with all laws and regulations, notably the rules on freedom of competition, and prohibit corruption in any form.
Quality is fully understood and adhered within the scope of Total Quality Management (TQM). For us, quality is fulfilment of the expectations and demands of our customers, taking costs, time, occupational safety, environmental management, leadership and cooperation into account.
In all areas of our thinking and actions we strive for constant improvement.
Corporate Performance
All corporate decisions are taken in theinterests of the company and its shareholders in order to ensure growth in the value of our company.
We want to use above average profitability to meet future demands and challenges in time.
Our Customers
Customer satisfaction is central to all our thoughts and actions. We are reliable international partners, competent advisors and prompt service providers. As a result, we achieve long lasting commitment from our customers.
We initiate innovative and competitive technologies, products and services to our customers.
We co-operate in partnership with our customers worldwide on a daily and long-term basis to the advantage of both parties.
We reliably meet our customer demands and expectations.
Our Employees
We want to have motivated and responsible employees who create and maintain an atmosphere of mutual respect, performance, creativity and personal development.
In order to achieve and fulfil present and future aims and tasks, employees are selected, employed and promoted in accordance with their abilities.
We offer all our employees working conditions focussing on safety in the workplace, respect for people, the rejection of all forms of discrimination, a competitive level of compensation aligned with performance and a culture of diversity, open-mindedness and transparency.
Our quality-aware employees takeresponsibility to constantly contribute to improving work processes and manufacturing processes. Each person promptly recognizes and avoids or eliminates errors and their causes, and informs those affected.
Suppliers and Business Partners
The relationships with our suppliers are founded on a continual and objective assessment of their performance in terms of quality, competitiveness and service.
We maintain with our suppliers and business partners a fair collaboration based on dialogue to optimise products and services, to protect customer satisfaction and to increase the economic success on both sides.
We select our suppliers and service providers in such a way that the products and services fulfil our quality requirements and place upon them the same ecological and social demands which we place upon ourselves.
Local Communities
We are aware of our social and societal responsibility in our region and encourage community initiatives, particularly in the fields of environment, health, security and education.
The Environment
Through environmentally friendly behaviour going beyond complying with existing laws, we want to continually reduce the effects on the environment and thus maintain our position as an example to other companies.
We constantly improve our products and procedures in order to achieve the leastpossible burden on the environment and to save our resources. We promote a sense of responsibility for theenvironment among all employees, and we expect them to act accordingly.
We offer our customers assistance in ecological questions concerning our products and services and lead an open dialogue about the ecological aspects of our products and procedures.
Innovation and Performance
Innovation is an essential pillar of our growth strategy and of our success. It is not only the product of Research and Development but the creativity of our employees.
Performance is the primary objective for every one of us and it is the product of the competencies of all employees, our ability to continually rethink and question matters in order to advance, and our willingness to work together in teams.
Management system
In the course of implementing the company principles, we pursue an integrated management system that encompasses all necessary fields of work.
The management system creates clear strategies, programs and plans which serve the achievement of goals, like quality systems procedures and working instructions.
By employing systematic risk management, we minimize the risks for the company, ourowners, our employees, the community and the environment.
