Product complaints & adverse product effects

If you are satisfied, tell others. If not, tell us.

If you have identified a product deficiency or an adverse product effect, you can independently report it to us using a specially designed reporting form. If you provide your contact information, we may contact you if we have any questions.

We are legally bound to clarify suspected cases of adverse effects and possibly forward them to the competent authorities. For this purpose, all personal contact information and other information which could be used for identification will be pseudonymized upon entry into our database, in accordance with legal requirements (age group/sex/initials).

Please speak to your doctor regarding your further treatment and possible measures to be taken. If necessary, you can fill out the report form together with your attending doctor.

Report form for product complaints and adverse product effects

Report form for product complaints and adverse product effects

Please fill out the report form in case of product complaints or adverse product effects and send it to cmplntsschlkcm.

Privacy Policy

We use analysis methods (e. g. cookies) to measure how often our site is visited and how it is used. In addition, we use cookies to link your page visits and website use with your customer data stored in our CRM in order to be able to address you individually, i.e. based on interests and usage. We embed third-party content from other providers (e. g. videos) on our site. We have no influence on further data processing and any tracking by the third party provider.
In this context, we also use service providers in third countries outside the EU that do not have an adequate level of data protection, which harbors the following risks: Access by authorities without informing the data subject, no data subject rights, no legal remedies, loss of control.
With your settings you consent to the processes described above. You can revoke your consent with effect for the future. You can find more information in our privacy policy.