For us, customer service means taking time for our customers. We are always happy to provide you with advice over the phone, via email or in person - whether it relates to product advice, technical support or application. In addition, we can support you with training courses on many aspects of infection prevention and control via our online e-learning portal.
schülke headquarters for Australia and New Zealand is located in Sydney, Australia. We have a team of dedicated, highly experienced specialists in each state and New Zealand to provide comprehensive product support and knowledge, as well as guidance to help promote infection prevention practice in your organisation or facility.
If you have identified a product issue or experienced an adverse product effect, please let us know, even if the product was not used as intended. We take our responsibility of providing quality products very seriously and we rely on feedback from customers and users to advise us if something is not quite right or needs improvement.
You can independently report your concern to us via your local schülke contact or by contacting Customer Service, directly or via this website.