If you are satisfied, tell others. If not, please tell us.
If you have identified a product deficiency or an adverse product effect, you can independently report it to us. Please try to include the following information when you make a product complaint, so we can contact you with updates and to help us to process your complaint quickly and accurately:
We are legally bound to clarify suspected cases of adverse effects and possibly forward them to the competent authorities. For this purpose, all personal contact information and other information which could be used for identification will be pseudonymized upon entry into our database, in accordance with legal requirements (age group/sex/initials).